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1inch

Making high-stakes swaps easier to trust

2022 — 2023
1inch - Making high-stakes swaps easier to trust
Role & Ownership
Role

Product Designer

Ownership
  • •End-to-end UX optimization for core swap and advanced trading flows
  • •Designing and validating complex user journeys with multiple decision points
  • •Simplifying data-heavy interfaces while preserving transparency and trust
  • •Collaborating closely with product, engineering, and analytics teams
  • •Contributing reusable components and interaction patterns to the design system
Collaboration
  • •Product Managers — defining problem scope, prioritization, and success criteria
  • •Engineers — aligning UX decisions with technical constraints and implementation realities
  • •Analytics — analyzing user behavior, drop-off points, and conversion patterns

Overview

A swap that routes across hundreds of liquidity sources is powerful and unforgiving — misread one number and someone loses real money. I reworked the core swap and confirmation flows on the 1inch web app to cut the noise and put the few values that decide a trade — rate, price impact, what you actually receive — where people look first. Everything shipped inside the existing design system.

Context

1inch aggregates liquidity from hundreds of sources: multi-route swaps, slippage control, gas optimization, advanced trading modes. Every new feature added power and, with it, one more thing to read before you commit. On a normal app that's friction. On a swap that moves real money, it's the difference between someone acting and someone backing out.

Problem

The analytics and support feedback kept pointing at the same screens. People stalled while configuring a swap, dropped out of the advanced modes back to the simple ones, and couldn't quickly tell what a rate or a preset actually meant. On top of that, patterns differed feature to feature, so nothing felt predictable — and on a high-risk transaction, unpredictable reads as unsafe.

Key issues included

  • •Too much to read and decide before confirming a swap
  • •People bailing out of advanced modes back to the basic flow
  • •Rates, presets, and price impact were hard to scan at a glance
  • •Patterns changed between features, so nothing felt predictable

My Responsibility

I owned the UX of the core swap flows end to end, plus the system-level improvements that came out of it.

You can't get this right without both sides: how someone reads a trade before they commit, and how the mechanics underneath actually work.

Solution

I reworked the swap experience around one idea: at every step, make the next decision obvious and safe to commit to. That meant surfacing the few numbers that actually decide a trade and tucking the rest away until they're needed. Everything went through the existing design system, so it shipped without spinning up a parallel UI.

1inch Swap Interface
1inch dApp - Streamlined Swap Interface
Designed streamlined swap interface with progressive disclosure, showing essential information (tokens, amounts, estimated output) first with advanced options accessible but not prominent. Implemented comprehensive transaction feedback system with real-time updates, clear error states, and confirmation patterns.
1inch Pro - Advanced Trading Interface
Advanced trading interface designed for professional traders, featuring comprehensive charting, order management, multi-token swap capabilities, and advanced slippage and routing controls. The interface balances powerful functionality with clear information hierarchy to support complex trading workflows while maintaining usability.
1inch Wallet - Web Wallet Interface
The web wallet — storing and using crypto, with direct access to 1inch's DeFi operations. The interface keeps the security-critical actions and the everyday ones clearly separated.
1inch Delegate & Staking - Governance Portal
Governance portal for delegating and staking 1inch tokens, enabling users to participate in protocol governance and earn rewards. The interface provides clear information about staking amounts, rewards, delegation options, and voting capabilities, making governance participation accessible while maintaining transparency and security.
1inch Mobile Wallet - Mobile Application
Mobile wallet application for delegating and staking 1inch tokens, providing users with convenient access to governance participation and staking rewards on mobile devices. The mobile interface maintains consistency with web platform while optimizing for touch interactions and mobile screen constraints.

Approach

  • •Pulled the drop-off data across swap and confirmation — it kept landing on the same handful of moments of hesitation
  • •Rebuilt the hierarchy so the three values that decide a trade — rate, price impact, what you receive — sit where the eye lands first
  • •Put the advanced settings behind progressive disclosure instead of dumping every parameter on screen at once
  • •Standardized the swap-related components so the flow felt the same everywhere, and kept it all inside the design system
1inch Market & UX Research - Competitive Analysis
Conducted extensive market and competitor analysis of leading DeFi platforms to understand common patterns and identify UX gaps. The research included comprehensive analysis of swap flows, transaction feedback systems, error handling patterns, and information architecture across multiple platforms, informing design decisions and identifying opportunities for improvement.
1inch Wireframes - Design Exploration
Developed and evaluated various design ideas using wireframes to explore different approaches to information architecture, interaction patterns, and user flows. Wireframes enabled rapid iteration and validation of concepts before moving to high-fidelity designs, ensuring design decisions were grounded in user needs and technical constraints.
1inch Design System - UI Kit
As lead designer, developed the UI kit and design system for 1inch platform, establishing reusable DeFi-specific components, design tokens, and scalable architecture. The system enabled consistent implementation across Swap, Staking, Pro, and Developer Portal products, improving delivery speed and maintaining visual and behavioral consistency across all platform touchpoints.
Deep Dive — Problem Solving Case

Increasing Fusion Swap Adoption

Context

1inch is a DeFi aggregator operating at massive scale, combining hundreds of liquidity sources and serving millions of users. One of the key strategic directions was increasing adoption of Fusion swaps — a more profitable and technically advanced swap mode compared to the default (legacy) flow. Despite clear business advantages, Fusion usage remained relatively low, indicating friction in user understanding and interaction with the interface.

Problem

Product analytics revealed that less than 20% of users were actively using Fusion mode, despite it being positioned as the key value driver of the platform.

A deeper look showed:

  • •Users frequently opened Fusion but abandoned the flow
  • •Many users switched back to legacy mode before confirming a swap
  • •Advanced settings and pricing controls introduced high cognitive load
  • •The value of Fusion presets was not obvious at the decision-making moment

What I Did (Hands-on Work)

I worked end-to-end on improving the Fusion swap experience, combining data analysis, UX research, interface design, and validation.

1. Behavioral Analysis & Analytics

Analyzed detailed user flow data to identify drop-off points. Mapped transitions between Fusion, Custom, and Legacy modes. Identified critical moments where users abandoned or downgraded the swap flow. This helped isolate where and why users were leaving Fusion.

1inch Behavioral Analysis & Analytics
Detailed analysis of user flow data identifying drop-off points and transitions between Fusion, Custom, and Legacy modes, helping isolate where and why users were leaving Fusion.
1inch Fusion Swap Interface - Problematic Interface
The original Fusion swap interface that needed improvement. The interface suffered from unclear rate range presentation, low visibility of Fusion presets, excessive visual noise in advanced settings, and difficulty scanning critical values (receive / min receive / rate impact). These issues contributed to user confusion and abandonment.
2. UX Research & User Journey Mapping

Conducted internal reviews and usability sessions, collecting qualitative feedback from users and stakeholders. Reviewed real swap scenarios to understand confusion around presets, hesitation caused by advanced parameters, and lack of confidence at the confirmation stage. Created a detailed user journey from opening Fusion to swap confirmation, mapping emotional states, hesitation points, and trust signals. This combined research approach revealed critical friction points where users lost confidence or abandoned the flow.

1inch UX Research & Internal Validation
Conducted internal reviews and usability sessions, collecting qualitative feedback from users and stakeholders to understand confusion around presets, hesitation caused by advanced parameters, and lack of confidence at the confirmation stage.
1inch User Journey Mapping
Detailed user journey mapping from opening Fusion to swap confirmation, identifying emotional states, hesitation points, and trust signals. This journey map directly informed design decisions by highlighting where users needed more clarity, confidence, and guidance throughout the swap process.
3. UX & UI Design Improvements

I redesigned key parts of the Fusion swap interface with a focus on clarity, confidence, and progressive disclosure: simplified presentation of rate ranges and outcomes, improved visibility and meaning of Fusion presets, reduced visual noise in advanced settings, made critical values (receive / min receive / rate impact) easier to scan, and designed clearer separation between default and advanced decision paths. All changes were implemented within the existing design system and aligned with platform-wide UI standards.

4. Solution Design & Implementation

Based on insights from user journey mapping and interview feedback, I translated identified friction points into specific design solutions. The journey map revealed that users needed clearer value communication at preset selection, more confidence signals during rate calculation, and simplified decision paths at confirmation. Interview insights about confusion around presets led to redesigning preset presentation with clearer value propositions. Hesitation points around advanced parameters informed the progressive disclosure pattern. The lack of confidence at confirmation stage drove the addition of clear transaction summary and trust indicators. Each design decision directly addressed a specific pain point identified in the research phase.

Implementation followed an iterative approach: initial designs were validated through internal reviews, refined based on feedback, and tested with target users to ensure each change reduced friction rather than adding complexity. The final solution maintained design system consistency while addressing all critical user journey pain points.

1inch Fusion Swap - Results & Impact
The redesigned Fusion flow — clearer rate ranges, more visible presets, and the critical values (receive / min receive / rate impact) pulled to where people look first.

Result & Impact

After it shipped:

  • •Fusion adoption rose from that sub-20% baseline — the exact post-launch number is under NDA
  • •Fewer people opened Fusion and then dropped back to the legacy flow
  • •In usability sessions, people could explain what a preset did before committing to it
  • •The advanced settings stopped being the thing that pushed people out of the flow

Impact

  • •Fewer people abandoned the advanced swap flows
  • •Confirmation felt clearer, and people committed with more confidence
  • •Dense financial parameters got easier to read at a glance
  • •The standardized components let other swap features move faster
  • •Changes were checked against product analytics and internal feedback

Reflection

"In DeFi people aren't really scared of complexity. They're scared of losing real money because a number sat in the wrong place. Most of the work here wasn't about stripping things out — it was making each step feel safe enough to actually commit to."

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DeFi
Product Design
Design Systems
Web3
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Sergei Kovtun — Product Designer & UX/UI Designer

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